Skip to content

Support



Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


Host Module LEDs on the M40e Craft Interface

At the upper right corner of the craft interface (see M40e Craft Interface Description) are two sets of LEDs that indicate host module status: the set labeled HOST0 reports the status of the Routing Engine in slot RE 0 and MCS in slot MCS 0, and the set labeled HOST1 reports the status of the Routing Engine in slot RE 1 and the MCS in slot MCS 1. Each set includes three LEDs—a green one labeled MASTER, another green one labeled ONLINE, and a red one labeled OFFLINE. Table 1 describes the LED states.

Table 1: States for M40e Host Module LEDs

Label

Color

State

Description

MASTER

Green

On steadily

Host module is functioning as master.

ONLINE

Green

On steadily

Host module components (Routing Engine and MCS) are installed and functioning normally.

Blinking

Host module is starting up.

OFFLINE

Red

On steadily

One or both host module components are not installed or have failed.


Published: 2009-08-27