Skip to content

Support



Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


Host Subsystem LEDs on the M120 Craft Interface

Each host subsystem has three LEDs, located in the middle of the craft interface, that indicate its status. The LED labeled 0 indicates the status of the Routing Engine and CB installed in slot CB0. The LED labeled 1 indicates the status of the Routing Engine and CB installed in slot CB1.Table 1 describes the functions of the host subsystem LEDs.

Table 1: M120 Host Subsystem LEDs

Label

Color

State

Description

RE MASTER

Green

On steadily

Routing Engine is the master.

RE STATUS

Green

On steadily

The Routing Engine is functioning.

Red

On steadily

The Routing Engine has failed.

CB STATUS

Green

On steadily

The board is online.

Blinking

The board is transitioning online/offline.

Red

On steadily

The CB has failed.


Published: 2009-09-24