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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.
What is J-Care?
It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!
High Availability Features (T320 Router)
High availability features include Routing Engine redundancy, graceful Routing Engine switchover (GRES), nonstop bridging, nonstop active routing, graceful restart for routing protocols, Virtual Router Redundancy Protocol (VRRP), and unified in-service software upgrade (ISSU). Some high availability features are not supported by all platforms and all PICs. For information about the first supported JUNOS release for these features by PIC and platform, see the JUNOS High Availability Configuration Guide.
