Skip to content

Support



Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


M40e Craft Interface Description

The craft interface provides status and troubleshooting information at a glance and has buttons for deactivating alarms and preparing FPCs for removal. The craft interface is located on the front of the chassis above the FPC card cage, as shown in M40e Chassis Description. It includes the elements shown in Figure 1.

Figure 1: M40e Craft Interface

Image g001920.gif

Note: The LEDs for some router components are located on the component faceplate, rather than on the craft interface. For information about those LEDs, see:


Published: 2009-08-27