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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.
What is J-Care?
It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!
M120 Craft Interface Description
The craft interface allows you to view status and troubleshooting information at a glance and to perform many system control functions. It is hot-insertable and hot-removable. The craft interface is located on the front of the router above the upper fan tray and contains the following:
Figure 1: Front Panel of the M120 Craft Interface
