Support

End-of-Life (EOL) Products

JW OS and WX OS Software Release Dates and Milestones

The table below details important information relevant to each JW OS and WX OS software release. The dates and milestones provided are in accordance with the policies of JW OS and WX OS at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks. Prior to the acquisition of Peribit by Juniper, the software was named SRS and the dates and milestones provided are in accordance with the policies of Peribit.

JW OS FRS Date End of Engineering Support End of Life (EOL)
JW OS 6.0 06/19/2009 12/19/20101 12/19/20111

WX OS FRS Date End of Engineering Support End of Life (EOL)
WX OS 5.73 02/27/2009 08/27/2011 08/27/2012
WX OS 5.63 06/06/2008 06/06/2010 06/06/2011
WX OS 5.5 12/14/2007 06/14/20091 06/14/20101
WX OS 5.43 10/06/2006 04/06/2009 04/06/2010
WX OS 5.32 05/23/2006 11/23/20071 11/23/20081
WX OS 5.2 01/16/2006 07/16/20071 07/16/20081
WX OS 5.1 05/27/2005 11/27/20061 11/27/20071
SRS 5.0 07/14/2004 01/14/2006 01/14/20071
SRS 4.0 11/19/2003 05/19/2005 1/16/2006
SRS 3.1 06/03/2003 12/03/2004 12/03/2005

For JW OS and WX OS software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first.  After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.


1 No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.

2 WX OS 5.3 is only available for the WX-100 Stack.

3 The EOE and EOL dates have been extended for WX OS 5.4, WX OS 5.6, and WX OS 5.7 only and are to be considered an exception to the standard policy noted above.