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Support

End-of-Life (EOL) Products

SDX Software Release Dates and Milestones

The table below details important information relevant to each SDX software release. The dates and milestones provided are in accordance with the policies of SDX at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.

Product FRS Date End of Engineering Support End of Life (EOL)
SDX 7.1 01/03/2008 01/03/2009 01/03/2010*
SDX 6.4 07/25/2006 07/25/2007 07/25/2008*
SDX 6.3 02/28/2006 02/28/2007 02/28/2008*
SDX 6.2 09/30/2005 09/30/2006 09/30/2007*
SDX 6.1 05/31/2005 05/31/2006 05/31/2007*
SDX 6.0 02/28/2005 02/28/2006 02/28/2007*
SDX 5.1 11/30/2004 06/20/2006 06/20/2007*
SDX 5.0 08/31/2004 08/31/2005 08/31/2006*
SDX 4.3 05/31/2004 05/31/2005 05/31/2006*
SDX 4.2 02/29/2004 02/29/2005 02/28/2006
SDX 4.1 11/30/2003 12/14/2004 12/14/2005
SDX 4.0 06/30/2003 09/30/2004 09/30/2005
SDX 3.1 11/30/2002 08/31/2004 08/31/2005

For SDX software products, the period of active engineering support will be the current release plus four (4) subsequent releases, or up to twelve (12) months from the FRS date, whichever occurs first. All software releases are considered major. The product cycle is currently three (3) months, so the period of active engineering support is typically up to twelve (12) months from FRS.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.

* No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.