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The following table provides important EOS/EOL information for the NSM 2008 or later software releases.

For NSM software products released after July 15, 2008 the Juniper software support policy was revised. The period of active engineering support was revised to the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first.

All software releases are considered major. Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds. When the release reaches EOL, the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.

The following dates and milestones provided are in accordance with the current EOS/EOL Support policies for Juniper Networks.

Product FRS Date End of Engineering Support End of Life (EOL)
NSM 2011.4 01/31/2012 07/31/2013 07/31/2014
NSM 2011.1 03/02/2011 09/02/2012 09/02/2013
NSM 2010.4 11/18/2010 05/18/2012 05/18/2013
NSM 2010.3R2 09/19/2011 03/19/2013 03/19/2014
NSM 2010.3 08/18/2010 02/18/20121 02/18/20131
NSM 2010.2 05/18/2010 03/02/2011 03/02/20121
NSM 2010.1 02/16/2010 11/18/2010 11/18/20111
NSM 2009.1 08/24/2009 08/18/2010 03/02/2010
NSM 2008.2 12/22/2008 05/18/2010 11/18/2010
NSM 2008.1 07/29/2008 02/16/2010 08/18/2010

For more details on Juniper's EOL and EOS Notification Policy and Procedures, see Documentation tab on the EOL home page.

See EOS/EOL details for the NSM 2004 to 2007.3 software releases.


1 No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.

 
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