NetScreen Security Products Hardware Dates & Milestones

The following NetScreen Security products have all been announced as End of Life (EOL). The End of Support (EOS) milestone dates for the five (5) year support model are published below.

For additional EOL information please review the EOL Product Announcement by selecting the appropriate product from the list below, which will link you to the JTAC Technical Bulletin (login required).

ProductEOL
Announced
Last OrderLast Date to
Convert Warranty
Same Day Support
Discontinued
Next Day Support
Discontinued
End of
Support
SSG-5
SSG-20
07/23/2014 01/23/2015 01/23/2016 01/23/2017 01/23/2019 01/23/2020
SSG-20-SB-W-JP
SSG-20-SB-W-KR
12/15/2011 04/29/2012 04/29/2013 04/29/2013 04/29/2014 04/29/2016
SSG-5-SB-W-JP
SSG-5-SB-W-KR
SSG-5-SB-W-TW
SSG-5-SH-W-JP
12/15/2011 04/29/2012 04/29/2013 04/29/2013 04/29/2014 04/29/2016
SSG-5-SB-MW-JP
SSG-5-SB-MW-KR
SSG-5-SB-MW-TW
SSG-5-SH-MW-KR
SSG-5-SH-MW-TW
12/15/2011 04/29/2012 04/29/2013 04/29/2013 04/29/2014 04/29/2016
SSG-5-SB-BTW-JP
SSG-5-SB-BTW-KR
SSG-5-SB-BTW-TW
SSG-5-SH-BTW-KR
SSG-5-SH-BTW-TW
12/15/2011 04/29/2012 04/29/2013 04/29/2013 04/29/2014 04/29/2016
SSG-5-20-PWR-S-J 12/15/2011 04/29/2012 04/29/2013 04/29/2013 04/29/2014 04/29/2016
Enhanced Physical Interface Modules (EPIMs) 11/30/2009 05/31/2010 05/31/2011 05/31/2012 05/31/2014 05/31/2015
NetScreen-5GT 06/30/2008 12/31/2008 12/31/2009 12/31/2010 12/31/2012 12/31/2013
NetScreen-204
NetScreen 208
03/31/2008 09/30/2008 09/30/2009 09/30/2010 09/30/2012 09/30/2013
NS-5000 First Generation Cards 01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
NetScreen-5XT 01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
NetScreen-25
NetScreen-50
01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
NetScreen-500
NetScreen-500 GPRS
01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
NetScreen-Hardware Security Client (HSC) 01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
SSG 520M NEBS
SSG 550M NEBS
01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
SSG 520
SSG 550 (Non-M platforms)
01/01/2008 06/30/2008 06/30/2009 06/30/2010 06/30/2012 06/30/2013
NetScreen-Global Pro devices(25, 100, 200, 500, 1000) 06/30/2004 12/31/2004 12/31/2005 06/30/2004 06/30/2005 06/30/2007
NetScreen-Global Pro Express devices (025, 100, 200) 06/30/2004 12/31/2004 12/31/2005 06/30/2004 06/30/2005 06/30/2007
NetScreen-5XP 12/09/2003 01/31/2004 01/31/2005 01/31/2005 01/31/2006 01/31/2007
NetScreen-1000 03/11/2003 05/11/2003 05/11/2004 03/11/2004 03/11/2005 03/11/2006
NetScreen-100 01/14/2003 03/14/2003 03/14/2004 01/14/2004 01/14/2005 01/14/2006
NetScreen-10 11/05/2001 12/05/2001 12/05/2002 12/05/2002 12/05/2003 12/05/2004
NetScreen-5 06/04/2001 06/30/2001 06/30/2002 06/30/2002 06/30/2003 06/30/2004

Any product being discontinued will be announced as EOL for up to one hundred-eighty (180) days prior to the discontinuation and end of sale date, also referred to as last order date. On the last order date, products are removed from the price list and are no longer available for purchase.

Support will only be provided for products that convert the new product warranty coverage to a support services contract prior to expiration of the standard warranty, one (1) year after the last order date.

Same Day and Same Day Onsite support services are no longer available two (2) years after product last order date. The following J-Care services offerings are available: Core, CorePlus, Next Day and Next Day Onsite. Please refer to the Juniper published price list for details. The following JNASC service offerings are available: Basic, RTF, AR-5, AR-1, Next Day, and Next Day Onsite. Please refer to the JNASC price list for details.

Next Day and Next Day Onsite support services are no longer available four (4) years after product last order date. The following J-Care service offerings are available for purchase via the J-Partner: Core and CorePlus, please refer to the Juniper published price list for details. The following JNASC service offerings are available; Basic, RTF and AR-5, please refer to the JNASC price list for details. Additionally, four (4) years after product last order date is the last date that any support service offerings are available or renewable.

The product reaches End of Support five (5) years after the last order date. No support services contracts are available and the last contract will expire on the published EOS date.

NOTE: Products that reached end of life (EOL) prior to March 1, 2003, Juniper provides hardware support for up to three (3) years from the date the products are discontinued. Legacy products, products from companies acquired by Juniper Networks, the EOS milestones may vary.

 
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