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Support

End-of-Life (EOL) Products

JUNOScope Software Release Dates and Milestones

The table below details important information relevant to each JUNOScope software release. The dates and milestones provided are in accordance with the policies of JUNOScope at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.

Product FRS Date End of Engineering Support End of Life (EOL)
JUNOScope 9.2 08/12/2008 05/12/2009 11/12/2009
JUNOScope 9.1 04/28/2008 01/28/2009 07/28/2009
JUNOScope 9.0 02/15/2008 11/15/2008 05/15/2009
JUNOScope 8.5* 11/16/2007 11/16/2010 05/16/2011
JUNOScope 8.4 08/09/2007 05/09/2008 11/09/2008
JUNOScope 8.3 04/18/2007 01/18/2008 07/18/2008
JUNOScope 8.2 02/15/2007 11/15/2007 05/15/2008
JUNOScope 8.1* 11/06/2006 11/06/2009 05/06/2010
JUNOScope 8.0 08/15/2006 05/15/2007 11/15/2007
JUNOScope 7.6 05/15/2006 02/15/2007 08/15/2007
JUNOScope 7.5 02/08/2006 11/08/2006 05/08/2007
JUNOScope 7.4 11/15/2005 08/15/2006 02/15/2007
JUNOScope 7.3 08/16/2005 05/16/2006 11/16/2006
JUNOScope 7.2 05/14/2005 02/14/2006 08/14/2006
JUNOScope 7.1 02/14/2005 11/14/2005 05/14/2006
JUNOScope 7.0 11/15/2004 08/15/2005 02/15/2006
JUNOScope 6.4 08/12/2004 05/12/2005 11/12/2005
JUNOScope 6.3 05/15/2004 02/15/2005 08/15/2005
JUNOScope 6.2 02/15/2004 11/15/2004 05/15/2005
JUNOScope 6.1 11/15/2003 08/15/2004 02/15/2005
JUNOScope 6.0 08/15/2003 05/15/2004 11/15/2004

For JUNOScope software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first.  All software releases are considered major.  The product cycle is currently three (3) months, so the period of active engineering support is typically up to nine (9) months from FRS.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first.  After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.

* JUNOScope Extended End of Life (EEOL) release. Every JUNOScope release scheduled for FRS in the fourth quarter will receive additional months of engineering and JTAC support. JUNOScope EEOL releases will receive active engineering support for thirty-six (36) months from the FRS date. JTAC support will continue after EOE for six (6) months.