DX Series Hardware Dates & Milestones

The following DX Platform product has been announced as End of Life (EOL). The End of Support (EOS) dates and milestones for the five (5) year support model are published below.

For additional EOL information please review the EOL Product Announcement by selecting the appropriate product from the list below, which will link you to the JTAC Technical Bulletin.

ProductEOL
Announced
Last OrderLast Date to
Convert Warranty
Same Day Support
Discontinued
Next Day Support
Discontinued
End of
Support
DX-3280-SLB-SSL-S-2C, DX-3680-SLB-SSL-S-2G2F, DX-3680-SLB-SSL-S-4G, DX-3600-SLB-SSL-N-4G-A, DX-3200-SLB-SSL-N-2C-A, DX-3600-SLB-SSL-N-2G2F-A 01/24/2008 07/24/2008 07/24/2009 07/24/2010 07/24/2012 07/24/2013
DX-3200-N-2C, DX-3250-S-2C, DX-3600-N-2G2F, DX-3600-N-4G, DX-3650-S-4G, DX-3650-S-2G2F, DX-3650-SLB-SSL-S-2G2F, DX-3650-SLB-SSL-S-4G, DX-3250-SLB-SSL-2C, DX-3600-SLB-SSL-N-4G, DX-3200-SLB-SSL-N-2C, DX-3600-SLB-SSL-N-2G2F 03/15/2007 09/15/2007 09/15/2008 09/15/2009 09/15/2011 09/15/2012
DX-3670 04/01/2006 07/01/2006 07/01/2007 07/01/2008 07/01/2010 07/01/2011
DX-3650-F-2G 06/30/2006 06/30/2006 06/30/2007 06/30/2008 06/30/2010 06/30/2011

Any product being discontinued will be announced as EOL for up to one hundred-eighty (180) days prior to the discontinuation and end of sale date, also referred to as last order date. On the last order date, products are removed from the price list and are no longer available for purchase.

Support will only be provided for products that convert the new product warranty coverage to a support services contract prior to expiration of the standard warranty, one (1) year after the last order date.

Same Day and Same Day Onsite support services are no longer available two (2) years after product last order date. The following J-Care services offerings are available: Core, CorePlus, Next Day and Next Day Onsite. Please refer to the Juniper published price list for details. The following JNASC service offerings are available: Basic, RTF, AR-5, AR-1, Next Day, and Next Day Onsite. Please refer to the JNASC price list for details.

Next Day and Next Day Onsite support services are no longer available four (4) years after product last order date. The following J-Care service offerings are available for purchase via the J-Partner: Core and CorePlus, please refer to the Juniper published price list for details. The following JNASC service offerings are available; Basic, RTF and AR-5, please refer to the JNASC price list for details. Additionally, four (4) years after product last order date is the last date that any support service offerings are available or renewable.

The product reaches End of Support five (5) years after the last order date. No support services contracts are available and the last contract will expire on the published EOS date.

NOTE: Products that reached end of life (EOL) prior to March 1, 2003, Juniper provides hardware support for up to three (3) years from the date the products are discontinued. Legacy products, products from companies acquired by Juniper Networks, the EOS milestones may vary.

 
Copyright© 1999-2014 Juniper Networks, Inc. All rights reserved.