Service Automation - Service Now and AI-Scripts Compatibility Matrix

AI-Scripts are bundled with Service Now/Service Insight releases, although updated versions of AI-Scripts might later become available. After installing Service Now/Service Insight, JTAC recommends upgrading to the latest compatible version of AI-Scripts to obtain the most recent feature enhancements and problem event signatures.

In the table below, Service Now/Service Insight applications are no longer bundled with Junos Space Platform. Therefore, Service Now/Service Insight must be installed or upgraded independently of Junos Space Platform.

Service Automation 16.1

Service Now/Service Insight Software Releases:

Compatible Junos Space Platform Releases:

Compatible AI-Scripts Releases::

Service Automation 15.1

Service Now/Service Insight Software Releases:

Compatible Junos Space Platform Releases:

Compatible AI-Scripts Releases::

Service Automation 14.1

Service Now/Service Insight Software Releases:

Compatible Junos Space Platform Releases:

Compatible AI-Scripts Releases::

In the table below, Service Now/Service Insight applications are bundled with Junos Space Platform.

Service Automation 13.3

Junos Space Platform/Service Now/Service Insight Software Releases:

Compatible AI-Scripts Releases:

 
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