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Welcome to the Juniper Networks Customer Focus Newsletter. If you think your colleagues would benefit from receiving this, please click here and register their details, or forward them the URL to complete themselves. They will then receive the next issue of the newsletter.

How are you dealing with the grey area - that area between mission critical applications and threats to your organization's network? This month's feature article, Taking IPS to the Next Level, looks at how more and more enterprises are finding that controlling malicious traffic is only half the battle. They also need to exert control over which applications are used and the data that is transmitted over the network. Read on to learn how the next level of IPS must be able to block usage of applications deemed outside of accepted business practices or have the flexibility to limit their bandwidth usage. And then see how your organization can address grey area applications and better determine who is using them and how they're being used.



Taking IPS to the Next Level
Traditionally, Intrusion Prevention Solutions (IPS) had a singular role: block attacks and malicious network traffic. But while organizations continue to rely on IPS to do just that, more and more enterprises are finding that controlling malicious traffic is half the battle - what is needed is a means to exert control over which applications are used and the data that is transmitted over the network. In fact, the ability for an organization to define which applications and their associated traffic are considered malicious, and how they will be treated by the network, requires the next level of IPS capabilities- capabilities that enable the intelligent setting of policy and application prioritization for greater network and application visibility.

"It's no longer good enough to keep bad things off the network," explains Sanjay Beri, director of product management for Juniper Networks' Security Products Group. "Now enterprises must take traditional IPS capabilities and do more. Addressing the grey area applications within organizations requires visibility and the ability to answer the questions: who's using the application and why? Once we know that, we can stop or rate limit the application so it doesn't affect business critical applications on the network."

The Grey Area
Of course, each organization must have the ability to determine what is a business-critical application and what falls into the grey area between threats and business-critical. For example, the use of Instant Messenger (IM) applications or a music server themselves may be considered benign by some enterprises. However, if usage of these applications can introduce malware into the network or impact network bandwidth of critical business applications such as VoIP solutions or databases, these benign applications could be redefined as threats to accepted business practices.

Ideally, organizations would be able to form security policies using knowledge of the applications that fall within this grey area, its users and impact on the network resources. The next level of IPS must include the ability to create policies for access to network resources and bandwidth allocations, as well as the ability to dynamically determine when an "acceptable" application begins to affect business critical applications. The IPS solution must be able to block usage of applications deemed outside of accepted business practices or have the flexibility to limit their bandwidth usage.

Even if enterprises have the ability to offer granular level of control, they can only provision their networks effectively if they know what is running in their network. The next level of IPS capabilities must go beyond the low-level network information available from traditional IPS products to deliver application awareness that helps to answer the questions: What applications are running on the network? Who's running them? And who's using them?

Read More




Add Online Web Conferencing with the Secure Meeting Option for Juniper SSL Appliances

End-of-Life Product Announcements

Get Prepared with Juniper's New ICE (In Case of Emergency) SSL VPN Solution!

New 5GT Remote Installation Service

Unified Access Control - The Buyer's Guide



High-availability White Paper Details Importance of Application Acceleration Solutions
A new white paper describes the importance of high-availability networks and details the critical role that application acceleration solutions play in such environments.

The white paper, entitled "Essential It Guide: Ensuring Highly Available Access to Business-critical Applications," provides some historical background on high-availability networks and outlines the risks and requirements involved in ensuring application availability, particularly to branch and remote offices in today's centralized environment.  The paper then defines how the Juniper WX and WXC application acceleration platforms can help businesses deliver reliable, accelerated application availability throughout the distributed enterprise.



Firewall Resource Centre
Thinking about upgrading your Firewall? - Put Juniper's Competitive Trade-Up promotion to work!
Now when you trade in your old competitive vendor routing and security products, you can get a great discounted rate through Juniper's Trade-Up Program. To find out more - visit Competitive Trade-Up site.

Already a Juniper Firewall Customer? - Take advantage of our Loyalty Discount!
If you're already a Juniper customer and want to upgrade to a new SSG - we'll give you an EXTRA 10% loyalty discount*!.. you don't even have to remove your existing products!

To find out if you're eligible - Contact your Reseller or us and we'll help you get the most out of Juniper.

Not sure? - Why not use our Firewall Resource Centre site to learn all about Junipers Firewall solutions and decide for yourself?

* Only one promotion can be applied per customer purchase.



Acorn Customer Service Integration Complete; CTP-series Now Supported in CSC
Juniper Networks has completed the integration of all of the Acorn support tools, applications, content and software downloads. To navigate the CSC, simply choose your product from the CSC "Support by Product" menu interface. Juniper Networks will continue to keep the legacy Acorn Support Portal online for former Acorn Support users but recommend that registered users use the CSC now to gain familiarity with it as on June 1, 2006, the Acorn Support Portal will be retired.

Complete Acorn-to-Juniper Customer Service transition information can be found here.


Read More Juniper Networks News >


New Forest District Council Provides Councillors with Secure Remote Access from any Location
"The key reason the council began to look for a secure remote application," explained Paul Fleetwood, Technical Consultant ICT Services for the New Forest District Council, "was purely for our councillors who worked remotely but needed regular access to central information." All councillors require access from home, because although there are rooms within the Town Hall that the councillors can use, they don't have offices as such and are based from home in their own district. In the past, councillors had dial-up Internet access but this was too slow and unreliable. When broadband became available in the district, many of them moved onto that, as it had the advantage of fixed costs and faster access, but, at that time, the councillors could only email each other, and had lost access to shared corporate network resources such as group calendars, meeting scheduling etc. For security reasons, network managers have had to restrict which corporate network resources can be accessed remotely. As time progressed, councillors wanted to be able to do more tasks remotely, for instance be able to refer to notes of meetings, and check on the progress of residents' complaints on a range of council services – but the security risk continued to be a "show stopper".

"We were looking for something that would allow a councillor using broadband to connect to our network in a secure and relatively simple way. We had councillors on broadband just using POP3 email, and we needed to get them connected into the council network so they could use our email and other corporate applications. "We scanned the market for a product which would allow us to provide flexible and secure remote access economically and spotted the Juniper Networks Secure Access 1000 appliance on the Internet – it looked too good to be true, to be honest – it appeared to be able to do everything we needed.

To read the full case study, please click here.


Recent Press Releases
Juniper Networks Joins Microsoft SecureIT Alliance

Juniper Networks Bolsters Intrusion Prevention and Security Management with Enhanced Application Visibility and Control

Juniper Networks Continues to Lead in Key Security Technology Markets

Aruba Networks Teams with Juniper to Deliver Secure Enterprise Mobility Solutions

Adecco Mexico Secures and Assures Distributed Infrastructure with Juniper Networks Security Appliances

Cedarcom Deploys Comprehensive Juniper Solution to Enable Core IP Network

MagnaChip Semiconductor Standardizes on Juniper Networks for Secure Remote Access



End-of-Life Notification for Juniper Networks IDP 3.0 Release (Software)
Juniper Networks is reiterating the End-of-Life (EOL) notification for the attack object update service for Juniper IDP 3.0. The last attack object update for IDP 3.0 will be no later than December 15, 2006. An announcement of the EOL for IDP 3.0 was made in March 2006 and details are available here. To continue to receive regularly and emergency updates, Juniper recommends IDP 3.0 customers to upgrade to IDP 3.2, which provides a suite of new features that increase accuracy and usability.

Further, to minimize future management upgrade disruptions, Juniper highly recommends IDP 3.0 customers to upgrade to the latest IDP 4.0, which supports Juniper’s definitive NetScreen-Security Manager NSM 2006.1 and introduces significant administrative control, policy management and investigative tool enhancements for IDP customers for the first time. For more information on IDP 4.0 and NSM, please click here. These upgrades are available to existing customers free of charge.


Product End-of-Service (EOS) Announcements 
Visit the Juniper Support End-of-Life page for specific product milestones and dates.



Improved Serial Number Entitlement (SNE) Tool Now Available in the Juniper Customer Support Center (CSC)-Check it Out!
As part of our commitment to online support excellence and based on feedback from our users, we have enhanced the SNE Tool to provide more robust functionality, reports and web usability including:

  • Search entitlement by CONTRACT ID in addition to current search by serial number 
  • Customers can send email or export data which will be in MS Excel format 
  • Improved User Interface

You can find the enhanced SNE Tool here. Make sure to log into the CSC to access the tool! Please also take a moment to tell us what you think via the online feedback link at the top of the SNE homepage.


Tools/Collateral Updates
New Flash Demo Highlights Application Acceleration Solutions A new Flash demonstration highlighting Juniper's application acceleration solutions is now available.

The five-minute demo provides a high-level overview of the Juniper application acceleration solutions, including the DS and the WX/WXC platforms. It begins with a description of how the conflicting trends of globalization and server centralization are impacting business, followed by introductions to the DX and WX/WXC product families and how they improve the delivery of mission-critical applications from the data center and over the WAN, respectively. The demo can be downloaded here.


Updated NetScreen-Security Manager Feature Brief
Read about all the latest features in the recently released NetScreen-Security Manager 2006.1 including new Juniper Networks IDP management functionality with the release of NSM 2006.1 in this Feature Brief.

Mobile Phones and PDAs and Secure Access SSL VPN = Mobility!

Increase productivity with secure mobile phone and PDA access capabilities for your remote employees, partners and customers with Juniper Networks Secure Access SSL VPN! Read more in the new "Step Up Your Business Success with Secure Access SSL VPN" Solution Brief.



IDC's Security Conference 2006
24th August 2006, Hyatt, Zurich, Switzerland

The Secure Enterprise
As organizations struggle to gain control over their information security - from inside the enterprise core infrastructure, extending out to anyone, anywhere, any device connectivity - their need to better understand what constitutes a secure environment for their company is becoming a top priority. IDC's Security Conference Security will provide attendees insight into defining the issues and risks at stake, learn about how to get security messages out to all part of the organization ad tech best practices for network. Speaker: Dirk Pfefferle, Area Vice President Enterprise for Central and East Europe. To register, please click here.


IT-Security Partner Solution Days

  • 19th September 2006, Bad Homburg
  • 21st September 2006, Düsseldorf
  • 26th September 2006, Munich

    IT-Security Partner Solution Days is a high class congress organized by IT-Business Academy. It will be held in three different cities in Germany and about 400-500 attendees are expected. The participants get the opportunity to have an overview of the most recent solutions and the newest technologies thanks to keynotes, workshops and individual expert talks. Juniper Networks will present the Enterprise Infranet, the framework for integrated IT-security including information on endpoint security and secure and assured networking. For more information please click here or contact Monika Guertl at mguertl@juniper.net.


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    Copyright © 2006, Juniper Networks, Inc. All rights reserved. Juniper Networks is registered in the U.S. Patent and Trademark Office and in other countries as a trademark of Juniper Networks, Inc. ERX, ESP, E-series, Internet Processor, J-Protect, JUNOS, JUNOScript, JUNOSe, M5, M7i, M10, M10i, M20, M40, M40e, M160, M320, M-series, NMC-RX, SDX, T320, T640, and T-series are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. All specifications are subject to change without notice.

    Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.