Service Insight
Service Insight allows you to maximize up-time by addressing issues before they impact your network and delivering targeted reports to proactively manage your network.
Service Automation Demo
Service Insight enables proactive network maintenance, maximizes uptime, and allows customers to manage their networks faster, and more effectively. This is possible because Service Insight delivers actionable network intelligence and automated impact analysis specific to your network
End of Life/End of Support Impact Analysis
Service Insight provides targeted impact analysis for End of Life/End of Support notifications, saving numerous hours of analysis and manual cross-checks to ensure that all network elements are running supported hardware configurations.
When an EOL/EOS notification is generated, Service Insight gives users the option of scanning their network to assess which devices, and which modules within those devices, would be impacted and the proposed replacement module for the EOL/EOS device.
A few clicks is all it takes to have Service Insight scan all devices in the network, or a subset of them, to assess EOL/EOS exposure.
Product Bug Notification
Service Insight Proactive Bug Notifications simplify the process of discovering which network devices are susceptible to a bug that has been identified on a device.
Service Insight users can get notified when Juniper finds a bug that could impact the customer environment. Notifications are sent based on Juniper’s knowledge of the hardware and software configurations of devices in the customer network.
Service Insight compares configuration and health data it collects periodically from your network devices to expert systems within Juniper Networks, and provides notifications of possible problems to which the network is susceptible. That means your team no longer has to sift through mountains of data to identify potential problems because Service Insight does that for you with targeted notifications.
The result is that Service Insight Bug Notifications not only avoid problems and maximize up-time, they free up time for the operations team to focus on strategic planning based on your company’s business needs.
Supported browsers include Firefox 3.0 and Internet Explorer 7.0 and above
- VMware vSphere 4.0.
- VMware vSphere Enterprise Plus license pack (for vDS enablement)
- VMware vCenter Server
Service Now is supported on all M, MX, T, TX, EX, J series platform and Data Center class SRX platforms (SRX 1400- SRX 5800)
For latest list of supported devices, please refer to Advanced Insight Scripts Release Notes.
All platforms running Junos OS 9.3 or later are supported
Service Insight works with Junos Space 2.0 and later releases
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Junos Space Service Insight is available with Juniper Care Plus contract. If you are an Operate Specialist Partner, you can utilize Service Insight with an Advanced Partner Support contract.
