Provide Services and Support
Our Service Specialization offerings provide the tools you need to optimize your service practices to efficiently and profitably deliver a wide range of services related to Juniper products and solutions. Our goal is to ensure that the Juniper Networks solutions you implement for your customers are successful and scalable, and provide you with the opportunity to generate predictable and recurring revenue.
There are three service specializations designed to offer unqiue opportunities to grow your business:
- Operate Specialization
- Implement Specialization
- Design Specialization
The J-Partner Operate Specialists program gives J-Partners the opportunity to sell their own brand of maintenance service to end customers. J-Partners have maximum flexibility to maintain service relationships with end customers for Level 1 and Level 2 technical support — while relying on Juniper Networks for Level 3 technical support, parts inventory, and delivery. As a recognized J-Partner Operate Specialist, you can provide a single-source problem resolution process for your customers, while taking advantage of the benefits of Juniper's service organization and infrastructure to augment your support capabilities.
- J-Partner Elite status only
- J-Partner branded service
- Operate specialization guides
- Business and sales enhancement playbooks
- Marketing techniques and recommendations
The J-Partner Implement Specialist program provides partners with the tools and resources needed to operate their installation and initial configuration business. This program:
- Reduces "ramp-up time" for new service offerings
- Assists in ensuring maximum margins are achieved
- Helps ensure consistency and standardization of installations
- Reduces implementation time with our best-practice "playbooks"
The J-Partner Design Specialist program offers the industry’s best practices to assist J-Partners in planning, configuration, and design of high-performance networks to optimize their customer network infrastructure.
- Discovery phase
- Roadmap planning
- Design, architect
- Blueprint
- Migration plan
- Integration plan
