Odyssey Access Client Enterprise Edition
The integration of legacy Funk Software is now complete
Juniper Networks has completed the integration of legacy Funk Software support tools, applications, and content into the Customer Support Center (CSC). Legacy Funk Software support users have been contacted with new accounts to access the CSC, your first and fastest line of support.
Comprehensive Odyssey Access Client Enterprise Edition Tools and Resources:
Download Software
Download software release and software updates for all Juniper Networks products.
• Odyssey Access Client Software
Research a Problem
Research and solve problems using our support tools.
• Odyssey Knowledge Base
• Technical Bulletins 
Case Management
Create, track and update technical support cases and RMAs. Upload files to assist troubleshooting.
• Create a Case
• My Open Cases
• My Open RMAs
• Search Cases and RMAs
Contract and Product Management
View your install base and service contracts, register security products and activate their support certificates.
• Generate/Manage Product License Keys
• Register New Product
• Search Products
• Activate Support Certificate
• Search Service Contracts
• Order Status
Technical Documentation
Read hardware and software manuals, whitepapers, and tech notes, view streaming media training courses.
• OAC Enterprise Edition Software Documentation
• White Papers
Contact Support
Contact the Juniper Networks Technical Assistance Center (JTAC), Customer Service or Sales.
• Contact Tech Support
• Customer Service Contacts
• Send Feedback
Guidelines and Policies
Identify standard warranty, repair and return policies and priority setting of problems and systematic escalation management to customers with current service and warranty agreements.
• All Guidelines and Policies
Security Center
Juniper Networks takes security very seriously and we will take immediate action to address any security related problems that involve our products or services.
• Report a Security Vulnerability
• J-Security Center
• All Security Resources
