Juniper Customer Success Stories 2024

Provide even greater network experiences

You face business and technical challenges every day, and you're responsible for planning and delivering innovative solutions. Juniper can help.

Browse this book to read how our global customers demand—and deliver—more from their networks.

Gain inspiration from the innovative ways these organizations transform how people connect, work, and live.

Table

of Contents

SOLUTION: Network Automation / Routers / Switches

3X faster to build the data center fabric

Reduces human error and improves app reliability

With Apstra, we can build a service quickly and easily.

Caslavsky Director of Networks and Platforms 2K

SOLUTION: Junos OS / Routers

4X increase in metro capacity

Reduced power consumption, cross-connects, and CapEx/OpEx

Moving from 100G to 400G routing with Juniper will result in more than 80% savings in network costs.

Steven Schecter Senior Director of Network Architecture Akamai

SOLUTION: AI / Cloud Services / Data Center / Enterprise WAN / Network Automation / Security / Services / Switches / Wireless Access Points

Delivered exceptional user and device experiences from campus to core

Simplified design, deployment, and operations of data center network

Juniper’s connected security approach helps us implement a zero-trust framework from a network perspective. With different industry- and state-level security regulations, including New York and California, we want to make sure we do everything we can to protect our customers and data.

Brent Riley Senior Vice President of IT AmeriTrust

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Reduced escalation calls

More predictable, reliable, and measurable network connectivity

The ability to manage both wired and wireless networks through a cloud-native single pane of glass was a game-changer for us.

Meraz Nasir Director of Infrastructure Atlantic Health System

AT&T BUSINESS

SOLUTION: Routers / SDN, Management & Operations / Security

Rapidly deployed and changed virtual network functions to adapt to new business requirements

Reduced costs compared to competitive appliance-based offerings

We see a growing demand for virtual network services as organizations ramp up their digital strategy, migrate to SD-WAN, and embrace hybrid cloud. They can deploy new network capabilities quickly with immense flexibility and choice. With Juniper as part of the next-generation AT&T network service, we can help customers increase their digital agility and efficiency.

SOLUTION: SDN, Management & Operations / Security / Services / Software / Switches

Ensured exceptional guest experiences

Protected security, data, transactions, and guest privacy

We know that a casino is a big target for cybercriminals. Juniper is keeping us safe from both internal and external threats.

Scott Mc Gannon Senior Vice President of IT Baha Mar

SOLUTION: AI / Cloud Services / Data Center / Network Operating System / SDN Management & Operations / Switches / Wireless Access Points

Over $1M saved in network operating expenses in building a shared network infrastructure for agency tenants

Experienced 80% increase in data center network capacity

Having a single network platform ecosystem allows us to reduce capital expenditures and operational overhead, expand capabilities, and increase sustainability. This is what Juniper provides.

SOLUTION: Security / Switches / Wireless Access Points

Deliver an enhanced, convenient, and secure omnichannel customer experience

Offer strong Wi-Fi connections and enhanced security

Enable a cloud-based strategy to accelerate troubleshooting and response times

By employing Juniper’s AI-driven full-stack solution, we will make numerous enhancements, accelerating our omnichannel strategies, removing complexity, and offering intelligent insights to better engage with our customers.

Chief Information and Technology Officer Canadian Tire Corporation

SOLUTION: Routers / Switches

5G network enables this model smart city

Improves schools, public safety, social services, and even traffic congestion

We are building amenities that help people in our community, whether they are visiting for one day or live here for 50 years.

Michael Sherwood Chief Innovation and Technical Officer The City of Las Vegas

SOLUTION: AI / Network Operating System / Routers / SDN, Management & Operations / Security / Switches / Wireless Access Points

Sustained 99.99% availability

Laid foundation for smart city services

Being a Juniper shop makes my life and my team’s lives easier. We run a network that supports 30,000 employees with four people.

Chief Network Operations Officer City of Philadelphia

SOLUTION: AI / Cloud Services / Data Center / Switches / Wireless Access Points

Enabled 11,000 devices used by 9,000 students, teachers, and staff to connect to fast, reliable Wi-Fi

Reduced time spent troubleshooting by 35%

Marvis is like being able to clone myself. Juniper allows me to significantly cut down my network troubleshooting time.

Jorge Miranda Network Administrator Dalton Public Schools

SOLUTION: AI / Cloud Services / Software / Switches / Wireless Access Points

Reduced ticket escalations by 10x

Increased student and faculty satisfaction with scalable, flexible campus network

Empowered the college to predict problems before they arise

We are trying to create the best customer experience we can. Mist allows us, through its analytics, to find out where our problems are, and even if only two percent of users are having a problem, we can resolve it on the fly.

SOLUTION: Routers / Switches

Increased global bandwidth 10x at the same cost

Discovery wants to have a two-way relationship with our vendors, and Juniper has done that better than any network vendor.

Brian Duvall Vice President of Network Platform Discovery

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

10 minutes to install a new access point

Network visibility ensures digital learning quality and continuity

If a Juniper network and Mist AI can work at our most complex site, it can work at any school in our county.

Network Engineering Manager

Fairfax County Public Schools

SOLUTION: AI / Data Center / Network Automation / Security

Reduced time spent managing the data center network by 50%

Apstra is like having eyes in the data center at all times. It has really helped us as we work remotely.

Andrew Miller

Assistant Vice President, Network Support

First Bank

SOLUTION: AI / Cloud Services / Enterprise WAN / Routers / Software / Wireless Access Points

Delivered a great user experience with AI-driven Wi-Fi

85% reduction in technical staff visits to stores

Before Mist, we spent a lot more time troubleshooting. Now, we can slice and dice the data and see very clearly that we’re having a problem at a specific store.

SOLUTION: Data Center / Routers / Switches

“With Juniper we have a strong path to network automation.”

- Marcus Cesario

With Juniper, we have a flexible and cost-effective infrastructure to deliver applications and products to our subscribers and create new products quickly.

Globo

SOLUTION: AI / Cloud Services / Routers / SDN, Management & Operations / Security / Switches / Wireless Access Points

Expected

Granite FlexEdge allows us to give customers greater agility at the edge while decreasing total cost of ownership. With Juniper technology behind Granite FlexEdge, we can allow customers to scale services quickly efficiently.

SOLUTION: Data Center / Enterprise WAN / Routers / Switches

Handled 10X increase in work-from-home

Expanded core network 10X to enable a digital clinical transformation

Supporting the higher level of remote workers was an enormous undertaking. With a robust Juniper network, we were able to quickly pivot to accommodate our staff working from home.

Jamie Nelson

SVP and CIO Hospital for Special Surgery

SOLUTION: Routers

Prepared for the demands of big-science datasets to advance understanding of genomics, climate change, and cancer

Upgrading the Juniper routers was the right way to provide higherdensity 100G as well as 400G. It gives us more bang for the buck, especially where physical space is limited.

SOLUTION: Routers / Security

Decreased OpEx while improving customer experience

Using the Juniper-Corero solution makes it easier and more efficient to provide real-time DDoS mitigation to our enterprise customers.

Armando Hernandez Network Operations Center Manager MCM Telecom

SOLUTION: Routers / Switches

Experienced 99.99% network availability

Provided fast, reliable, affordable internet to Michigan's public schools

We are proud to provide network services to our K-12 community to help raise our students’ scholarly abilities. When you make students successful, we are all successful.

Michael Milliken Vice President of Network Services and Innovation Merit

SOLUTION: Data Center / Routers / Security / Software / Switches

Experienced 600% capital cost savings

First basketball arena to adopt 100% paperless ticketing

Juniper’s ability to accommodate IoT means that we can turn the arena into a smart facility.

Drew Dorben Chief Technology Officer Miami Heat

SOLUTION: Data Center / Enterprise WAN / SD-WAN / SDN, Management & Operations / Switches

Experienced 99.9999% data center availability

During COVID, we overcame significant logistical challenges to connect people in rural communities so they could work from home as if they were sitting next to each other.

SOLUTION: Routers / SD-WAN / Switches

Expected 4X increase in SD-WAN sales

Experienced significant operational improvements

By creating a flexible service edge with the Juniper SD-WAN solution, we can add more value to our customers and grow our business profitably.

Mark Marquez Executive Vice President of Technology Momentum Telecom

SOLUTION: AI / Cloud Services / Routers / Switches / Wireless Access Points

Experienced 50% time savings for Wi-Fi installation

30x faster to provision backup connectivity to administrative buildings

Our new mobility strategy combines traditional telecom and life-safety functions, and it all rides over our Juniper Mist network. It’s an exciting innovation that takes the hassle out of work for our clinicians.

Chris Paravate

CIO

Northeast Georgia Health System

SOLUTION: Data Center / Enterprise WAN / Routers / Services / Switches

Increased network capacity 10X to support operational continuity

Working with great partners, like Juniper Networks, OMES secured one of Oklahoma’s most valuable resources:

2.6 million gigabytes of data.

Jerry Moore

State Chief Information Officer

State of Oklahoma

SOLUTION: Data Center / Junos OS / Network Operating System

Faster service delivery with resilient data center networking and automation

With Juniper, we have a highly reliable and scalable network for our data centers that helps us deliver application and network services to our stakeholders faster.

Tom Long

Director of Enterprise Networking Communication Services Pennsylvania State University

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

0 disruption to patient care during wireless network replacement

Shift from reacting to user complaints to proactively optimizing user experiences

Instead of seasoned engineers trying to interpret a collection of loosely related metrics to understand how the network is really performing, we now have a direct line of sight into a problem, from point A to point B.

SOLUTION: AI / Cloud Services / SDN, Management & Operations / Software / Wireless Access Points

Providing the best possible smart home automation experience

Juniper and Mist AI help our dealers shrink the discovery and resolution time of any Wi-Fi issue.

Aaron Gutin Product Category Director Savant Systems

SOLUTION: Enterprise WAN / Security

20% performance increase in branch connectivity speeds

100% SRX hardware reliability

30% cost reduction in leased lines

Our central hubs and other locations saw a 20% performance increase in roundtrip time when connected by IPsec VPNs on the SRX firewalls.

Paul Riccobene

Chief Network Architect E. W. Scripps

SOLUTION: AI / Cloud Services / Routers / Wireless Access Points

Saved 20% to 30% in operational expenses with Wi-Fi automation

The foundation of patient care today is technology, and Juniper is the leading innovator in wireless. Nobody is even close to Juniper when it comes to modernizing wireless.

Matthew Douglas Chief Enterprise Architect Sentara Healthcare

SOLUTION: AI / Cloud Services / Enterprise WAN / Routers / Switches / Wireless Access Points

60% cost avoidance in network CapEx/OpEx spending

90% reduction in wireless-related issues reported by employees

50% faster network deployment of full-stack wired, wireless, and SD-WAN

We cut our OpEx, CapEx, and carbon footprint by going completely wireless and moving to a Juniper full-stack network.

ServiceNow

SOLUTION: AI / Cloud Services / Routers / Switches / Wireless Access Points

Only 3 months to set up 6,847 access points in 164 buildings on 3 campuses

Optimized network experiences, transformed network operations

Mist AI and Marvis allow us to reduce the mean time to resolution.

Andy Davis

Director of Network, Voice, and Data Centers

The George Washington University

SOLUTION: AI / Cloud Services / Routers / SD-WAN

Accelerated cloud migration with an application-aware network fabric

6X faster to move an app to the cloud

Session Smart Router made the move to multicloud faster and easier. Before it would take six months to move apps and servers to the cloud. With Juniper, it takes only one month.

Franklin Gomes de Oliveira Senior Manager, Cloud Center of Excellence

TIM Brazil

SOLUTION: Junos OS / Network Operating System / Routers / Security / Switches

“Automating our Juniper network helps us scale our network and increase velocity."

The best way to scale our network is to automate as much as possible. A Juniper network is well-positioned to handle automation.

Alex

Senior Manager, Cloud Center of Excellence

Tucows, Ting Internet

SOLUTION: Data Center / Routers / Security / Switches

Built a carrier-class, multiservice network and high-performance data centers to support

1,700 stores, 10 distribution centers, and e-commerce operations

Simplified network operations and decreased network support costs

The Juniper platform is truly a Swiss Army knife... The MX Series offered us every feature set we were looking for within one box.

Raymond Beaudoin

Sr. Network Architect

Tractor Supply Co.

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

90% reduction in network-related trouble tickets

Our AI-driven Juniper network has enabled Unimed Litoral to improve clinical communications and meet our growing digital needs.

Vinícius Florêncio da Silva Senior Infrastructure and Network Analyst

Unimed Litoral

SOLUTION: AI / Cloud Services / Wireless Access Points

~100% decrease in trouble tickets

Student workers installed Wi-Fi in 2-4 hours; other vendor's Wi-Fi took 2 weeks for consultants to deploy

With Juniper, we have better visibility into the student experience, and Mist AI and analytics make it easier to diagnose network problems.

Mileski Chief Technology Officer University of Massachusetts Amherst

SOLUTION: AI / Switches / Wireless Access Points

Created a low-latency, micro-segmented network for gaming practice and competitions

With our Esports team, we are building a community and support structure to help our students be more successful. Our Juniper Esports network supports our efforts to attract and retain students.

Jason Gooding Esports Coordinator

University of Michigan-Flint

SOLUTION: AI / Cloud Services / Data Center / Routers / Security / Software / Switches / Wireless Access Points

Doubled Wi-Fi capacity with fast, reliable coverage

Streamlined network operations with a self-healing network

Enhanced campus-wide network resiliency and agility

SOLUTION: Cloud Services / Software / Wireless Access Points

Provided precise asset visibility and new digital mobile experiences

The simplest things can personalize the patient experience and give veterans much needed control over their visit to the VA. If patients want to opt-in for these services, we are committed to making them available in a simple and secure manner.

SOLUTION: Junos OS / Network Operating System / Routers / Services

Decreased costs per bit with predictable speeds and high-density routing

249% increase in data use of Verizon’s 5G Ultra Wideband network in one year

The Juniper PTX10000 line of routers not only stood out for performance, meeting or exceeding our every requirement, but will also help us achieve the economics needed as we scale.

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Transformed care pathways through real-time collaboration, private 5G, and AI-driven Wi-Fi networks

Created fast, reliable Wi-Fi networking

SOLUTION: Data Center / Routers / Switches

"As one of the most user-friendly products on the market, we are excited to see the transformation Apstra will bring to our network operations.“

- Victor J. Quinones, Jr.

Juniper Apstra allows us to seamlessly manage and automate our data center infrastructure without compromising our ability to serve our customers. With Apstra’s intent-based design, operators can focus on what needs to be accomplished in the data center instead of how it should be done.

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

Enhanced experience for artists, guests, and staff

As a nonprofit, we’ll never have an army of network engineers. Learning about Juniper and Mist AI opened my eyes that the network, with AI-driven radio resource management and selfhealing capabilities, can be my army.

SOLUTION: Security / Software / Switches

Created network infrastructure to support 24/7 university operations

Connected 50,000 users and IoT devices

We're planning for the future, and with our EX-Series switches, we can easily convert 1 gig uplinks to 10 gig where we see greater demand for bandwidth. Our investment is protected.

Norman Elton Director of IT Infrastructure

William & Mary

SOLUTION: Data Center / Routers

Decreased operational costs and management workloads

Improved the end-user experience

Increased the capacity, scale, and stability of the network

SOLUTION: Routers / Switches

"With Juniper, we can achieve the goals that are the most significant to our organization: reliability, availability, maintainability, and safety."

- Airport Railroad Express

Juniper helped us upgrade the railway's communications network without causing any operational disruptions. Our commuters now enjoy an even safer and smoother journey.

SOLUTION: Wireless Access Points

Simplified Wi-Fi for temporary locations and remote offices

Juniper wireless supports our agile work environment. We can connect and secure our desk registration system and desk displays. Without Juniper, it would be difficult to get those IoT devices on the network securely.

Brad Henshaw Network Architect Australian Rail Track Corporation

SOLUTION: AI / Cloud Services / Wireless Access Points

Created premier Wi-Fi experiences for students, teachers, and staff in the classroom

Provided ability to connect 4,000+ laptops, tablets, and other wireless devices

Our vision for CIS’s future focuses on three pathways to excellence: each learner flourishing, new paths discovered, and bridges for good. With Juniper, we have a wireless network that will support our educational vision today and for the next 10 years.

Sunil Talwar Deputy Director of Operations Chinese International School

SOLUTION: Junos OS / Network Operating System / Routers / Switches

Zero priority-1 outages since partnering with Juniper

5 days to upgrade 6 POPs

The PTX10000 routers are on the forefront of the per port, per watt efficiency and will help us meet our goals.

Ken Nicod Director of Engineering Devoli

SOLUTION: AI / Cloud Services / Data Center / Enterprise WAN / Junos OS / Network Operating System / Routers / Switches / Wireless Access Points

Delivers high-performance, low-latency experiences

Automates network operations

With Juniper, we have a data center interconnect platform that delivers the same high-performance, lowlatency connectivity as networking within a data center’s four walls.

Raphael Ho

Head of Interconnect Engineering and Operations

Digital Edge

SOLUTION: Data Center / Switches

100% network uptime required for quality control

0 network-related issues in 8 years

Our Juniper network gives us the reliability and flexibility we need to support research and development, manufacturing, and quality control.

Manoranjan Jasti Chief Information Officer Divi’s Labs

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

Streamlined IT operations, enabling the team to deploy more technology with the same resources

Using Juniper networking and security for our site-in-a-box gives us flexibility on how and where we deploy projects.

Grant Barnes System Engineer

Frasers Property Australia

SOLUTION: Junos OS / Network Operating System / Switches

Fast, reliable connectivity

frees IT to focus on services

Hassle-free Juniper equipment and support means we can roll out key technology to support the business.

SOLUTION: Data Center / Network Automation / Switches

Eliminated tedious manual tasks with repeatable Apstra blueprints

Expected 20% cost savings due to automated network provisioning and monitoring

When it comes to the network, Juniper is an unparalleled leader. We can build a highly reliable, cost-optimized digital infrastructure backbone to bring seamless services to market faster.

COO Indonet

SOLUTION: AI / Cloud Services / Network Automation / Software / Switches / Wireless Access Points

Provided a unified network across two physically separated buildings, improving the user experience

With Juniper, JoongAng Group will be able to provide a secure work environment with a focus on uninterrupted workflows for all of our employees.

Young Ki Kim Director JoonAng Group

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

100% of student and staff devices connected wirelessly

IT team gained flexibility and ability to ensure always-on wireless connectivity throughout the campus

With Juniper, we are able to deliver on our commitment to providing innovative and secure learning experiences for our students and teachers.

Dion Norman

Director of Information Communication Technology King’s College International School Bangkok

SOLUTION: Network Automation / Security / Switches

Ability to translate real-time analytics into actionable insights, enabling easy and cost-efficient monitoring and evaluation of network infrastructure

Juniper’s HealthBot has helped us identify and resolve network infrastructure issues proactively, so our courses are delivered with the best experience possible. These upgrades have laid the foundation for a stellar networking end-user experience both on and off campus.

Chief of Information and Computing Institute

Kyungsung University

SOLUTION: Network Operating System / Routers / Services

Delivered higher quality experience to maintain exceptional customer satisfaction ratings

A high-performance Juniper network enables us to scale to meet growing demand from Australian businesses.

Ronnie Contractor

Head of Technology Services

Macquarie Telecom

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Updated, AI-driven infrastructure enables business transformation

With Wi-Fi connectivity, we can reduce the approval cycle, which means jobs can be completed faster. The faster we can complete jobs, the more ships that can come in, and the more revenue we generate.

SOLUTION: Routers

0 dropped calls during peak holiday sales

SD-WAN solution handles increased call volumes and delivers a service-centric network

The Juniper SD-WAN provides more reliable connectivity to our outsourced call centers, allowing us to handle a 30% increase in call volume.

Ismail Mohideen Director of IT Meesho

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

95% reduction in Wi-Fi-related trouble tickets in a year

Deploying Juniper Mist is seamless.

Daniel Williams

Network Security and Systems Specialist

Moorabool Shire Council

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

0 logged network-related trouble tickets

<24 hours to resolve video performance problem using AIOps

With Juniper, we gained security, AI, and the operational simplicity of our IT networking management.

John Khoury Head of Technology and Change Management

My Muscle Chef

SOLUTION: Routers / Security

Upgraded network infrastructure supporting Japanese research and education

With Juniper, we are confident that we have a strong foundation to meet the current and future needs of Japan’s research and education institutions for years to come.

Takashi Kurimoto Associate Professor National Institute of Informatics

SOLUTION: Data Center / Enterprise WAN / Routers

99.99% SLA for enterprise public cloud customers

Having a Juniper network gives us flexibility and performance that helps Nipa compete with the global cloud providers.

Dr. Abhisak Chulya Founder and CEO Nipa Cloud

SOLUTION: Data Center / SDN, Management & Operations / Security / Switches

“The Juniper network supports our digital transformation journey, while streamlining our business operations and delivering a better experience for our vendor partners and employees.”

-

Chandan Kumar Barman

We wanted to refresh our data centers to support our vision of IT transformation and digital readiness.

Chandan Kumar Barman Deputy General Manager of IT Oil India

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Optimized Wi-Fi

With Juniper’s experience -first approach to networking, we are confident that Juniper will be able to continue to help us grow and scale our business with agility as we work toward further accelerating the online education industry.

SOLUTION: Security / Switches / Wireless Access Points

Created a safe learning environment

Reduced operational load for the team with a simple-to-manage network powered by AI

Juniper has a strong track record in security solutions, and the single architecture has the advantage of being able to operate without any load.

Nobuhiro Motoki Deputy Manager, Information and Media Division

Otemon Gakuin

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Optimized device connectivity

Eliminated hours of troubleshooting

Sped time to resolution

A Juniper Mist network is a paradigm shift. If a user has a connectivity issue, we can see what’s happening in the Juniper Mist dashboard and fix it quickly.

Preman Padmanabhan Head of Networks PayNet

SOLUTION: AI / Cloud Services / Routers / Security / Switches / Wireless Access Points

Simplified network operations at a lower cost

Predictable, reliable, measurable Wi-Fi

Higher network availability

Mist Wi-Fi Assurance provides unique real-time visibility into users’ service levels, enabling an optimal wireless LAN experience and streamlining troubleshooting.

Nelson Gomes Head of Network NEC New Zealand

SOLUTION: Security / Switches / Wireless Access Points

Delivered a high-quality user experience for players and the public

Significantly reduced operational load for the facility staff

The Juniper solution is extremely stable, trouble-free, and performs better than expected.

The security policy has no effect on gameplay.

Kei Nishida Group Manager of the YOKA Professional eSports Business Group QTnet, Inc.

SOLUTION: AI / Data Center / Routers / Security / Switches

Achieved 50% reduction in physical space

Reduced power consumption by two-thirds

Created a digital workplace for

90,000+ employees across 500 locations

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Improved access to data and applications for veterinary staff, educators, and volunteers

Streamlined operations so a two-person team can manage a multi-site network

We are working with digital experts like Juniper to help our business create a strong digital foundation that helps us be there for the animals who need us the most. With better data and a modern IT infrastructure, we can get better outcomes.

Julian Manche Head of Finance and IT RSPCA NSW

SOLUTION: Routers / Switches

Achieved 30% capital savings due to packet optical network

Juniper’s converged packet optical network has enabled Summit Communications to lower transport costs so that we can efficiently meet the fast-growing demand for bandwidth in Bangladesh.

SOLUTION: Routers / Services / Switches

Achieved super-fast Internet speeds with 99.95+% uptime in India's major markets

With the Juniper ACX7100 underpinning our 400G deployment, we can meet our goals for profitable growth and customer experience satisfaction with a network that is automated, sustainable, and scalable as new service opportunities emerge.

Sachin Deshpande

Senior Vice President, Technology and Field Service Delivery

Tata Play Fiber

SOLUTION: Switches

"We are already reaping the benefits of the AI-driven network refresh, where increased workloads are executed without disruption."

Juniper's AI-driven solutions have set a strong foundation for further digital transformation in the future, which allows us to continue to offer the cutting-edge services that are responsive to our customer and employee needs.

SOLUTION: AI / Cloud Services / Wireless Access Points

Enables world-class education and research

Streamlines operations and shortens

troubleshooting time

Improves user experiences

Juniper met our requirements for configuring a university-wide wireless network that maintains a hierarchical management and operations structure.

Junji Tamatsukuri Associate Professor (Information Systems) Deputy Director, Division for Information and Communication Systems

The University of Tokyo

SOLUTION: Routers / SDN, Management & Operations / Services / Switches

"With Juniper, we are jumping from the past to the future in a very short time."

- Dr. Steffen Oehler

We rely on our professional partners to go on this journey with us. Juniper helped us think about how to efficiently meet growing data volumes and make the migration without disruption.

SOLUTION: Switches

Enabled global livestream performances during the pandemic

Streamlined IT operations

With a robust network from Juniper, we were able to pivot to digital.

Peter Darby Deputy Production Manager

Victorian Opera

SOLUTION: Junos OS / Network Operating System / Routers / Security

Carrier-grade NAT enables subscriber growth, provides cyber security, and delivers the best quality user experience

We continue to rely on Juniper networking as we uplift Vietnam’s mobile and fixed broadband services to bring digital services to more people and businesses.

Le Trung Kien

IP and Fixed Broadband Engineer, GNOC3 Department

VTNet, Viettel Group

SOLUTION: Junos OS / Routers / SDN, Management & Operations / Services

Improved network agility, control, and application awareness

Scaled core network to support

5G and fiber to the home

Alongside Juniper, we look forward to supporting Indonesia’s digital economy and providing our customers with highspeed, on-demand, low-latency connectivity for 5G services.

SOLUTION: Network Automation

"Because the entire network management operations are now streamlined, we are able to focus more on other value-added work."

-

Kenya Murakoshi

Senior

Manager,

System Group, Site Operations Division, Infrastructure Technology Group

Yahoo! Japan

The efficiency of network construction and device replacement operations are greatly improved, and we can easily replicate it; what used to take several days is now completed in tens of minutes.

Kakuys Ando

Data Center Network 3, Site Operations Division System Management Group

Yahoo! Japan

SOLUTION: Data Center / Network Automation / Routers / Security / Services / Switches

Fueled growth by expanding mobile services across Africa

Automated troubleshooting accelerated response times and network fixes

Airtel Africa continues to make a difference to millions of people, bridge the digital divide, and expand financial inclusion. A highly automated Juniper network helps us position Airtel Africa for further success on a continent full of potential.

SOLUTION: Network Automation / Routers / SDN, Management & Operations

Simplified network planning, design, and operations with automation

Increased access to high-speed Internet with modern metro network

The innovative solutions from Juniper enabling this automated metro cloud architecture helped us achieve our strategic goals and thrive as we pave the way for 5G.

SOLUTION: Routers

Enable differentiated services delivery and improved customer experiences with open, programmable routers

880+ networks connected

AMS-IX is looking for new technologies and solutions that can drive sustainability in our sector, and we look for partners who are up for this challenge. We believe AMS-IX and Juniper are aligned on sustainability.

SOLUTION: Network Operating System / Software / Switches

Accelerated IT to meet the speed of business

Created a consistent network that supports diverse office and manufacturing requirements

With Juniper, we have a highperformance network that is simpler, more consistent, and easier to support. Juniper gives us a better return on investment.

Director of IT Aston Martin

SOLUTION: Data Center / Network Automation / Switches

Easier to identify and resolve performance issues

Less experienced engineers can undertake more responsibility

Apstra gives us the confidence to make changes on the fly and that means we can be more dynamic.

Lee Wright

CTO of Infrastructure

Atos

SOLUTION: Junos OS / Network Operating System / Routers / Services

Simplified and more reliable network supports efficient growth

With Juniper routing, we have a stable and operationally efficient network to deliver ultra-fast Internet to more households in Israel.

Itzik Shliselberg Director of Engineering Operations and Infrastructure Bezeq International

SOLUTION: AI / Cloud Services / Services / Software / Switches / Wireless Access Points

"No other wireless system is close to Juniper.“

- Johan Lindgren

We used to hear every day how poor the Wi-Fi was. With Juniper, we have significantly improved our user experience and now have a higher connectivity with our clients.

IT Operations Manager Bonnier News

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

Faster Wi-Fi supported better digital experiences for council staff and visitors

A Juniper network, with Marvis and Mist AI, allows us to deliver better network user experiences to staff and guests while simplifying network support, which will save us money.

Tim Butler Network Manager

Brent London Borough Council

SOLUTION: AI / Cloud Services / Enterprise WAN / Routers / Switches / Wireless Access Points

Zero-touch provisioning and automated workflows expedite network setup

Guests enjoy a seamless experience

We cherish the Juniper innovation and culture.

Bojan Pavicic Director, Technology and Digital citizenM

SOLUTION: Routers

Increased performance and decreased cost

Juniper’s AI-driven SD-WAN gives CMC a level of intelligence and operational insight that we haven’t seen before.

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Ability to quickly identify and resolve

Wi-Fi connectivity issues

Freed up IT resources for strategic work through managed network services

The Mist monitoring suite is so easy and clever; you feel the AI in action.

Ramzi Barhum

Computer Infrastructure Manager, Information Systems Unit

David Yellin College

SOLUTION: SD-WAN / Security / Switches

>90% automation of NIMS app test cases

>10X faster to update NIMS app software

Our platform supports a broad portfolio of virtual and cloud-native functions that allow us to quickly turn ideas into reality and make real-time changes without impacting customers.

Christoph Hilz

Senior VP of Service and Platform

Deutsche Telekom

SOLUTION: Network Automation / Services

"With Paragon, we can proactively pick up any issues with the services of our last-mile vendors before we hand over services with our customers, improving customer satisfaction."

With Paragon Active Assurance validating service performance, we can deliver a better experience for the customer. We can prove that everything is working and provide a ‘service birth certificate’ to the customer, which we haven’t been able to do before.

SOLUTION: Network Automation

99.995% expected data center uptime

85% faster to provision network services with Apstra

With Apstra, we have significantly improved network visibility and our agility to improve services and deploy new networks.

SOLUTION: Data Center / Network Automation / Routers / Services / Switches

Near-0 time to onboard or upgrade customers

Reduced data center energy consumption and carbon emissions

This data-center as-a-service is the first of its kind in Italy, and we are excited about seeing the operational improvements for Fastweb and the faster time to market for our customers.

Fastcloud Network Operations and Engineering Manager

SOLUTION: Enterprise WAN / Network Automation / Routers / SDN, Management & Operations / Security

Increased operational efficiencies

Despite the challenges of the pandemic, GARR continued to support the research and education activities of our user community. We partnered with Juniper to take the essential next step to evolve our network and meet the expanded need for collaboration and cloud services.

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

100% reduction in network-related trouble tickets

35% improvement in uptime

The network user experience that Juniper offers far exceeds anything else in the market.

Neil Holden

CIO

Halfords

SOLUTION: Cloud Services / Wireless Access Points

Deployed fast, reliable Wi-Fi to support 800,000 visitors each year

Built the foundation for digital engagement with visitors, including a mobile app for self-guided tours

When we plan ahead, we expect Juniper Access Points will give us a one-meter accuracy through the use of virtual Bluetooth beacons. That functionality was the main advantage.

Ohad Greniner

CIO

The Israel Museum

SOLUTION: AI / Cloud Services / Data Center / Wireless Access Points

Transformed from mobile service provider to digital operator

Provided 5G-ready edge network for ongoing innovation

With a Juniper Mist Network, we don't have complaints about the Wi-Fi anymore.

Ludovic Vandaele

IT Infrastructure Team Leader

Jan Yperman Hospital

SOLUTION: Routers / Switches

Enabled ground-breaking automation for the best possible user experiences for enterprise customers and subscribers

Juniper's ability to deliver the exact networking outcomes we needed meant that a highly strategic decision was very straightforward to make.

Rehman Usmani Vice President of Technology Jazz Pakistan

SOLUTION: AI / Switches / Wireless Access Points

Increased efficiency of warehouse operations

Laid the groundwork to engage shoppers through mobile marketing

We concluded that the Juniper Mist solution is the most suitable solution for us, because it allows use to have a 360-degree solution for the JR/Duty Free network infrastructure.

Avi Aciman Vice President and CIO

James Richardson Heinemann Duty Free

SOLUTION: Data Center / Network Automation / Routers / Switches

High-performance, low-latency, and resilient network enables KKN to grow its customer base and deliver top digital service quality

We take pride in having Juniper not only as our technology provider but also our trusted partner.

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

25-50% faster to deploy Juniper Wi-Fi

More predictable, reliable, and measurable network connectivity

Juniper wired and wireless work perfectly together, so the IT team has less work.

Christoph Van Doren

IT Director

Korian Benelux

SOLUTION: Routers / Security

Reduced major logical network incidents by 70-80% per month

Juniper has brought more stability to the MetroFibre network, instilling customer trust with the network. It has also freed engineering time for making network enhancements.

Riaan Vos Principal Network Specialist, Engineering MetroFibre

SOLUTION: AI / Cloud Services / Wireless Access Points

Experienced zero Wi-Fi user experience issues

As digital marketing becomes more about data, AI, and video, our data storage requirements have gone up significantly. The scalability of a Juniper network is really important.

SOLUTION: Routers

Delivered higher performance, flexible WAN connectivity to island businesses

Improved efficiency of service delivery and operations

We chose the Juniper SD-WAN solution because it is scalable, easy to deploy, and independent of the access networking.

SOLUTION: SDN, Management & Operations / Security

Increased average revenue per customer with network service add-ons

Activated service from end to end in less than 15 minutes

We saw the opportunity to use cloud-native, software-defined networking to create an advanced security service for small and midsized enterprises that is completely automated from the moment the customer orders. Juniper firewalls, SDN, and orchestration help us automate service delivery.

Juan Luis Mulas Head of Telco Cloud, OSS, and Automation Engineering Orange Spain

SOLUTION: Wireless Access Points

Provided internet connectivity for 4.2 million shoppers per year

Enabled digital shopping with Wi-Fi covering 40,000 square meters of retail floor space

To achieve greater digitalization of the shopping experience, we needed an excellent network infrastructure.

A Juniper network enables us to deliver that experience.

Simon Drees

Director of Omnichannel Services and Innovations

Outletcity Metzingen

SOLUTION: Routers

"With our SD-WAN service, we can offer the customer something they couldn’t have before:

Transparency on how their applications are performing."

- Sascha Bülow

Plusnet’s SD-WAN service improves the performance of customers’ applications and gives them maximum agility. Juniper Session Smart Router, the foundation of our SD-WAN service, is a game-changer for us.

Sascha Bülow

Technical Architect

PlusNet

SOLUTION: AI / Cloud Services / Software / Switches / Wireless Access Points

Gained 100x Wi-Fi performance

With Juniper driven by Mist AI, we’ve gone from a vintage car to an Aston Martin.

Stefaan Dewul

IT Architect

Queen Elisabeth Institute (KEI)

SOLUTION: Network Automation / Switches

Gained insight and information never experienced before

Maintained IT team size while increasing service footprint

With Juniper Apstra, we can automate each aspect of the design, deployment, and operation of our data center fabric, allowing even smaller IT teams to be more responsive to customer needs.

Ernest Altbart

IT Architect

Raiffeisen Informatik

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Deployed access points and switches with zero-touch provisioning

Mist AI has eliminated the need for someone to help me with network operations. We have a single pane of glass to manage the entire access layer, and we can prioritize network issues by how much of a problem they are.

Brew Senior Network Engineer Royal College of Surgeons Ireland

SOLUTION: Routers

Improved ROI with converged consumer and business networks

Met sustainability imperatives

This has enabled a migration path that honors Tele Columbus’ vision, sustainability imperatives, and commercial considerations front and center.

Technology Officer Tele Columbus

SOLUTION: Data Center / Network Automation / Switches

Built state-of-the-art data center fabric to enable rapid network automation and service orchestration

Significantly increased network performance and reliability

Apstra will simplify and automate our day-to-day network operations.

Robert Semjon Global Head of Data Center Operations T-Systems

SOLUTION: AI / Cloud Services / Security / Switches / Wireless Access Points

Improved network visibility

Automated troubleshooting

Exceptional user experiences

We can predict potential issues before they happen. Mist AI automatically detects issues and proactively self-heals or sends an alert to an engineer, so they exactly know where there is an issue in the network, and what to fix.

Nava Ramanan Deputy Director U.K. Ministry of Justice

SOLUTION: Data Center / Routers / Switches

Experienced 40% cost savings compared to previous network infrastructure

Having an advanced network from Juniper is like finally getting a road from the port to the city. Now we can enjoy all the things coming in from the port that we couldn’t access before. The Juniper network opens all sorts of possibilities for an incredible future.

Christos Charalambous Head of IT Infrastructure Service University of Cyprus

SOLUTION: AI / Cloud Services / Wireless Access Points

Provided the ability to quickly identify and resolve both transient and hidden problems in the network

With Juniper and Mist AI, we have given ourselves the visibility to see what is happening with a client device and the tools to resolve issues quickly. The insight provided by Mist AI is phenomenal.

Robert Jones

Manager of Network Services

University Administration and Services

University of Oxford

SOLUTION: AI / Cloud Services / Switches / Wireless Access Points

Reduced trouble tickets

Improved network security

15 minutes to install a Mist Access Point

Juniper and Mist AI provide a home-like internet environment for students, while supporting the latest academic research, and adhering to the highest security standards.

Alex Israel

Senior Infrastructure Architect University of Plymouth

SOLUTION: Switches / Wireless Access Points

Created a digital foundation for students’ engagement and success

Simplified IT support with a self-driving network

Juniper opens up a wireless-first strategy that we didn’t have before. As we shift to data-driven decision making, Juniper future-proofs our strategy.

Director of Digital Technologies

University of Reading

SOLUTION: Data Center / Network Automation / Switches

Automated corporate data centers to maximize reliability and simplify operations

Prepared business for rapid 5G service growth

Intent-based networking and operations with Juniper Apstra allow us to assure the reliable operations of our multivendor data centers.

Ahmet Ozturk

Senior Manager, Planning

Vodafone Turkey

SOLUTION: AI / Cloud Services / Enterprise WAN / Routers / Security / Switches / Wireless Access Points

Simplified operations with granular network visibility and automation

Secure service edge with simple, effective zero-trust security

Full-stack visibility from client to cloud has contributed to end-user satisfaction for our 'total connectivity' services.

René Lutjenkossink

ICT Architect

VolkerWessels Telecom

Share your story

Let us help you highlight your accomplishments and gain well-deserved recognition for your organizations and yourselves.

Just email us at CustomerAdvocacy@juniper.net or complete this brief form and we’ll reach out to you personally.

We look forward to hearing YOUR story!